steve hines installed a temporary customer service level upgrade for the finale of the vernacualr events. the lift’s passengers benefited from onboard audio information which, in our modern era, is designed to enhance the individual user’s experience. with announcements heard in english and french hines recalled the language of contemporary travel,
the reassuring utterances that are seen to aid the safety, comfort and ease of the passenger’s journey. for added security, safety and individual’s peace of mind hines installed a closed circuit television camera within each lift carriage referencing the contemporary fear over, and requirements of, public safety, and its accompanying rhetoric of caution.